Guarantee and returning orders

Returning orders
You may cancel your order without any specific reason within a trial period of 14 days after receiving your order. Thereafter you may return the product within 14 days.
We return the purchase amount within 14 days on your account after we have received the product in its original state, or you have proven that you have returned the product(s).

In order to return your order, please contact us on for further details.

You may return the product(s) only if they are intact in the original package and the sealing is unbroken.

Please check your product(s) when you receive it. Please let us know if your product is damaged. See the guarantee conditions, article 10 of Terms and Conditions.